Warranty that goes the distance
7 Year New Car Warranty Policy for Lepas Vehicles
Our Warranty Rights
The warranty set out below is provided by Chery Motor Australia Pty Ltd (ABN 28 662 958 205), trading as Lepas Motor Australia (hereinafter referred to as Lepas Australia), as the authorised importer and distributor of Lepas vehicles in Australia.
Address: Suite 2, Ground Floor, 1F Homebush Bay Drive, Rhodes, NSW 2138
Phone number: 1800 960 940
Email: info@lepas.com.au
This document outlines the Terms and Conditions of the Lepas New Vehicle Warranty provided by Lepas Australia for both Internal Combustion Engine (ICE) and Electric Vehicles (EV), including Battery Electric Vehicles (BEV) and Plug-In Hybrid Electric Vehicles (PHEV). Lepas Australia warrants (subject to the listed Terms and Conditions) that if any part of the vehicle is found to be defective in materials or workmanship within the stated warranty period, that part will be repaired, replaced, or rectified by an authorised Lepas dealer at no cost upon obtaining approval from Lepas Australia.
The warranty does NOT cover vehicles acquired at auction or imported into Australia other than through Lepas Australia. The warranty does not cover any indirect, direct, or incidental loss or damage. Any separate legal rights or remedies for such loss or damage should be pursued separately. Lepas Australia does not accept liability for any item of the vehicle that failed due to normal wear and tear, driver abuse, unauthorised modification, or non-professional repair or maintenance.
Lepas Motor Australia may require replaced components and/or parts to be returned to the factory for audit and/or quality control purposes. Where a part or component is replaced free of charge under the warranty, the old, replaced component and/or part becomes the property of Lepas Australia.
Other Rights: The benefits conferred by this warranty are in addition to the consumer's rights and remedies under Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to meet acceptable quality standards and the failure does not amount to a major failure.
Disclaimer: All information in this document is accurate at the time of publishing. Lepas Australia reserves the right to make changes without prior notice. To the fullest extent allowed by law, Lepas Australia shall not be responsible for any damages, losses, or expenses resulting from reliance on this document. Reproduction or duplication, either partially or fully, without written permission is prohibited.
Warranty Coverage Period
The Lepas New Vehicle Warranty is for a period of 7 years/unlimited kilometres from the date of first registration. Demonstrator vehicles carry the balance of the original warranty.
Commercial use: For vehicles primarily used for taxi, ride sharing, rental, courier, hire, or driving school purposes, the warranty period is limited to 7 years or 150,000 kilometers (whichever occurs first) from the date of first registration.
High Voltage Battery
The HV Drive Battery supplied with the vehicle comes with an eight (8) year, 200,000 km (whichever occurs first) warranty from the date of first registration.
The warranty will also apply if the net residual energy capacity of the HV Drive Battery falls below 70% relative to the energy capacity at the time of delivery, over the course of the warranty period. This is subject to an energy capacity measurement carried out at an authorised Lepas Dealer and is at the sole discretion of Lepas Australia.
Commercial use: For vehicles primarily used for taxi, ride sharing, rental, courier, hire, or driving school purposes, the warranty period is limited to 8 years or 150,000 kilometers (whichever occurs first) from the date of first registration.
Transfer of Warranty
The warranty is attached to the vehicle and transfers to subsequent owners within the warranty period, provided the vehicle was purchased from an authorised Lepas dealer.
Claiming Warranty Repairs
To make a claim under this warranty, the owner must deliver the vehicle and the Service Booklet to an authorised Lepas dealer at their own expense. After repair completion, the owner must collect the vehicle from the dealer, also at their own expense. Warranty repairs will be conducted by authorised Lepas dealers only, during normal business hours, within a reasonable timeframe.
What Is Covered
Lepas Australia will repair or replace any part on the vehicle (except for those items listed below under the section titled ('ITEMS NOT COVERED') which proves to be defective in materials or workmanship, free of charge, subject to the terms and conditions of this warranty.
Items not covered
Tyres and batteries are not covered by this Warranty. Please see further below for information relating to tyres and batteries.
Any damage of defect arising from any form of neglect, misuse or are not covered by this Warranty.
Normal maintenance services including, but not limited to, wheel balancing, tyre rotation, headlight aiming, engine tune-up, replacement of light bulbs, distributor points, spark plugs, drive belts, worn clutch discs, worn brake pads/shoes, wiper blades, filters, lubricants and coolant, are not covered by this Warranty.
This Warranty does not cover wheel alignments and balancing, brake adjustments or mechanical repairs which become necessary as a result of normal wear and tear.
This Warranty does not cover normal wear and items, meaning the gradual reduction in operating performance of a part or parts having regard to the age of the vehicle, the distance it has travelled and its operating conditions. This includes but is not limited to the replacement of clutch linings, brake pads/discs, windshield wiper blades, incandescent bulbs, fuses, worn seat covers and other trim, paint and appearance items that wear out through normal use or deterioration.
Warranty coverage does not apply in the following circumstances:
Further, and subject to the Australian Consumer Law, Lepas Australia excludes any and all liability for loss or damage for problems:
Tyre Warranty
Tyres supplied on new vehicles are warranted separately by the tyre manufacturer. For service, present the tyre to a local tyre agent or contact your Lepas dealer for assistance.
Low-Voltage Battery Warranty
The original 12V low-voltage battery is covered by a 2-year warranty from the date of date of first registration.
7-Year Body and Paint Perforation Warranty
Covers the repair or replacement of body panels with perforation (holes from the inside out) caused by corrosion due to manufacturing defects.
Also covers paint durability or finish defects caused by manufacturing faults.
Contact Information
For all warranty claims or service inquiries, contact your nearest authorised Lepas dealer or visit www.lepas.com.au for details.